V2.0.0 | Jul 25, 2025

1. Added “Participate in the digital-physical hybrid initiatives (“Dreamkit program”)” service and its processing.
2. Updated the service details for more clarity.
3. For new users of the app, Integrated Wysa+ privacy notice into this privacy policy. Existing users of the app will continue to also view the separate Wysa+ privacy notice .
4. Added the section “When you use the Wysa+ or Generative AI Service”.
5. Minor edits done across all sections for better language and visibility.
6. Update the contact email address from [email protected] to [email protected].
7. Re-surface the important point around “The AI Coach is meant to provide evidence-based tools and techniques and to encourage mental well-being in a self-help and self-monitoring context”.
8. Added “age-range, gender, pronouns” in the Information collected from you” section.
9. Added “Provision of personalised recommendations of supportive well-being resources and tools” processing to provide our service.
10. Sources of personal data include service providers your Institution asks us to work with.
11. Updated the legal grounds across all sections within the “Uses of your Information” section.
12. Update to the processing in “Use of Conversation data” section within the “Uses of your Information”.
13. Added details around “Additional processing during participation in research studies”.
14. Added details around “Additional processing during campaigns or promotions or marketing events.”
15. Added a list of processing using legitimate interests.
16. Updates to “How We Protect Your Information” for provision of personalized recommendations, when you participate in our Dreamkit program, information received from your Institution and when you join our research initiatives.
17. Added section on Responsible use of Artificial Intelligence and payment data (where applicable).
18. Updated section on Children’s Privacy.
19. If you are between 13 and 18 years or where approved by your Institution, we may seek parental consent to use our service. as required by applicable laws in your country of residence. Write to us at [email protected].
20. Removed the List of Service Providers from within the privacy policy and moved it to a separate web-page.
21. We may not be able to cater to user right requests where the processing is required to provide continuity of our services.
22. Transition of inline change log into a separate webpage.

V2.0.0 | Jul 25, 2025

1. Added “Participate in the digital-physical hybrid initiatives (“Dreamkit program”)” service and its processing.
2. Updated the service details for more clarity.
3. For new users of the app, Integrated Wysa+ Terms of Service notice into this terms of Service. Existing users of the app will continue to also view the separate Wysa+ Terms of Service .
4. Added the section “When you use the Wysa+ or Generative AI Service”.
5. Update points within the “Important Information for Using The App and Services” for more clarity.
6. Re-surface the important point around “The AI Coach is meant to provide evidence-based tools and techniques and to encourage mental well-being in a self-help and self-monitoring context.”
7. Updated About our App and Services section to inform about the intended use of our apps.
8. Minor edits done across all sections for better language and visibility.
9. Updated the Who can use the app section. If you are between 13 and 18 years or where approved by your Institution, we may seek parental consent to use our service. as required by applicable laws in your country of residence. Write to us at [email protected].
10. Updated the “Additional service-related terms” section.
11. Update the contact email address from [email protected] to [email protected].
12. Transition of inline change log into a separate webpage.